If I have a problem with an order or time of delivery, who should I contact? April 06, 2021 12:04 Follow Please contact Customer Services with any query between 9.00 am and 5.00 pm Monday to Friday. Calor endeavours to respond to complaints within 24 hours. Related articles What are the terms of the contract when I buy something from Calor? How can I order and pay for the products? Which hose & regulator do I need to connect my gas BBQ to a gas cylinder? How long does delivery take and how do I track my order? Comments 0 comments Please sign in to leave a comment.